Guest Health and Safety

Guest Health and Safety

5/15/2020: COVID-19 Health and Safety Procedures

We've Got You Covered

  1. Convenient, contact-free check-In and check-out procedures.
  2. Check-in receipt and guest-room information provided through text and email upon check-in. Guests will also receive information for local attractions, sightseeing opportunities, local trails and waterways, and nearby restaurants through a link included with a text and email upon check-in.
  3. Requests or questions can be made to the front desk via text message if desired.

We have always made cleanliness a top priority! Plus, we have recently implemented our “Enhanced Safety and Sanitization Procedures”

  1. Sneeze guards have been installed at the front desk.
  2. Multiple hand sanitizers have been installed on each floor of the hotel.
  3. Social distancing measures are in place.
  4. All remotes have been covered and are sterilized between guests.
  5. All decorative fabric items (pillows, throws, etc.) have been removed from the guest rooms.
  6. We use Southern Nevada Health District approved disinfectants to sterilize all hard and soft surfaces in our guest rooms.
  7. Our housekeepers are well trained in biohazard protocols and they are taking additional measures to deep clean and sanitize rooms between guests.
  8. To keep our staff and future hotel guests healthy, we will NOT provide guest room housekeeping services for "stay-overs" (guests staying more than one night). Fresh linens and other necessities will be delivered “contact-free” upon request.
  9. We use an approved, commercial laundering facility for bed linens.
  10. In addition to our common practice of cleaning all public spaces throughout the day, all high-touch surfaces are additionally sanitized on a schedule four times a day.
  11. If a Boulder Dam Hotel staff member must enter a guest room to assist a guest, the staff member will wear a face covering and fresh gloves.
  12. Staff is required to stay home if they have symptoms associated with COVID-19 that they cannot attribute to another health condition, if they have a fever of 100.4 or higher, or if someone in their household has a laboratory-confirmed COVID-19 diagnosis in the past 14 days.

We want to reassure you that we are closely monitoring COVID-19 developments and receiving guidelines through state and local government, as well as the Southern Nevada Health District.


Take steps to protect yourself and others:

Clean your hands often:
  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact:
  • Avoid close contact with people who are sick.
  • Put distance (6 feet is recommended) between yourself and other people and consider wearing a mask if you are in a public space where it might be difficult to always maintain social distancing. This is especially important for people who are at higher risk of getting very sick.