Guest Health and Safety
5/15/2020: COVID-19 Health and Safety Procedures
We've Got You Covered
- Convenient, contact-free check-In and check-out procedures.
- Check-in receipt and guest-room information provided through text and email upon check-in. Guests will also receive information for local attractions, sightseeing opportunities, local trails and waterways, and nearby restaurants through a link included with a text and email upon check-in.
- Requests or questions can be made to the front desk via text message if desired.
We have always made cleanliness a top priority! Plus, we have recently implemented our “Enhanced Safety and Sanitization Procedures”
- Sneeze guards have been installed at the front desk.
- Multiple hand sanitizers have been installed on each floor of the hotel.
- Social distancing measures are in place.
- All remotes have been covered and are sterilized between guests.
- All decorative fabric items (pillows, throws, etc.) have been removed from the guest rooms.
- We use Southern Nevada Health District approved disinfectants to sterilize all hard and soft surfaces in our guest rooms.
- Our housekeepers are well trained in biohazard protocols and they are taking additional measures to deep clean and sanitize rooms between guests.
- To keep our staff and future hotel guests healthy, we will NOT provide guest room housekeeping services for "stay-overs" (guests staying more than one night). Fresh linens and other necessities will be delivered “contact-free” upon request.
- We use an approved, commercial laundering facility for bed linens.
- In addition to our common practice of cleaning all public spaces throughout the day, all high-touch surfaces are additionally sanitized on a schedule four times a day.
- If a Boulder Dam Hotel staff member must enter a guest room to assist a guest, the staff member will wear a face covering and fresh gloves.
- Staff is required to stay home if they have symptoms associated with COVID-19 that they cannot attribute to another health condition, if they have a fever of 100.4 or higher, or if someone in their household has a laboratory-confirmed COVID-19 diagnosis in the past 14 days.
We want to reassure you that we are closely monitoring COVID-19 developments and receiving guidelines through state and local government, as well as the Southern Nevada Health District.
Take steps to protect yourself and others:
Clean your hands often:
- Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
Avoid close contact:
- Avoid close contact with people who are sick.
- Put distance (6 feet is recommended) between yourself and other people and consider wearing a mask if you are in a public space where it might be difficult to always maintain social distancing. This is especially important for people who are at higher risk of getting very sick.